Effective date: 26/03/2024
1. Information We Collect:
1.1 User-Provided Information: We may collect personal information that you voluntarily provide when interacting with our Chat AI Bot Application, such as your name, email address, contact information, and any other information you choose to share.
1.2 Automatically Collected Information: We may automatically collect certain information when you use our application, including device information, IP address, browser type, language preference, and usage data. This information helps us improve the performance and functionality of our application.
2. How We Use Your Information:
2.1 To Provide Services: We use the information we collect to deliver and improve our Chat AI Bot Application, respond to your inquiries, and provide customer support.
2.2 Personalization: We may use your information to personalize your experience with our application, such as tailoring responses and recommendations based on your preferences and interactions.
2.3 Analytics: We analyze usage data to better understand how users interact with our application, identify trends, and improve our services.
2.4 Communications: We may use your contact information to send you important updates, announcements, and promotional materials related to our Chat AI Bot Application. You can opt-out of receiving such communications at any time.
3. How We Share Your Information:
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our application, conducting business activities, or providing services on our behalf.
3.2 Legal Compliance: We may disclose your information when required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others.
4. Data Security:
We take reasonable measures to protect the security and confidentiality of your information to prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Children's Privacy:
Our Chat AI Bot Application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information without parental consent, please contact us, and we will take appropriate action to delete such information.
6. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our application. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us:
If you have any questions, concerns, or feedback regarding this Privacy Policy or our Chat AI Bot Application, please contact us at akbaralixasanov2000@gmail.com
8. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights and Choices:
9.1 Access and Correction: You have the right to access and update your personal information stored in our Chat AI Bot Application. You can do so by logging into your account or contacting us directly to request access to your information or make corrections.
9.2 Data Deletion: You can request the deletion of your personal information from our Chat AI Bot Application by contacting us. However, please note that we may retain certain information as required by law or for legitimate business purposes.
9.3 Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the communication or by contacting us directly. Please note that even if you opt-out, you may still receive non-promotional messages related to your use of our application.
10. International Data Transfers:
If you are accessing our Chat AI Bot Application from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our application, you consent to the transfer of your information to these countries.
11. Third-Party Links:
Our Chat AI Bot Application may contain links to third-party websites, services, or applications that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of these third parties before providing any personal information.
12. Consent to Transfer:
By using our Chat AI Bot Application or providing us with your information, you consent to the collection, processing, and transfer of your information as described in this Privacy Policy.
13. California Privacy Rights:
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our separate CCPA Privacy Notice for more information about your rights and how to exercise them.
14. Data Subject Rights (European Union):
If you are a resident of the European Union (EU), you may have certain rights under the General Data Protection Regulation (GDPR) regarding the processing of your personal data. These rights may include the right to access, rectify, erase, restrict processing, and object to processing of your personal data. You may also have the right to data portability. To exercise these rights, please contact us using the information provided in this Privacy Policy.
15. Data Controller and Data Processor:
ChatGenius acts as both a data controller and data processor in relation to the personal information collected through our Chat AI Bot Application. As a data controller, we determine the purposes and means of processing personal data. As a data processor, we process personal data on behalf of our clients in accordance with their instructions.
16. Changes to this Privacy Policy:
We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes to this Privacy Policy by posting the updated version on our Chat AI Bot Application or by other means of communication. Your continued use of our application after any changes indicates your acceptance of the revised Privacy Policy.
17. Acceptance of Terms:
By using our Chat AI Bot Application, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our application. Your continued use of our application following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.
18. Interpretation:
The headings and titles in this Privacy Policy are for convenience only and do not affect its interpretation. If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.